FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
Shipping info
We offer FREE and FAST shipping to all countries worldwide. Every order includes a tracking number which will be provided via email or text once your order is fulfilled.
How long does shipping take?
We offer fast, premium shipping with delivery in just 3-4 business days to most countries.
How can I track my order?
We will send you a tracking number to your email or sms once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.
What if it doesn’t work for me?
Your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, DUX!"
Sofia R. Alberta, Canada.
