Shipping Policy

Introduction

Welcome! At DUXROCKS LLC, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.

Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

• FREE Express Shipping: Delivery within 4-7 business days.
  

At DUXROCKS LLC, we are committed to using FREE EXPRESS shipping to get your order to you faster. Delivery times are estimates and may vary based on your location and external factors.

Order Processing Time

• Orders are processed within 1-2 business days (Monday-Saturday).
• Orders placed after 12 PM PST or on weekends/holidays will be processed on the next business day.

Free Shipping

Shipping is free for all orders placed and we ship worldwide. Customers are responsible for any customs fees, taxes, or import duties.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or phone number to monitor your package's progress.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.